Articles 7th Mar 2025

Navigating Data Privacy in the Hospitality Industry: Insights on Compliance with the DPDP Act

Authors

Sujjain Talwar Partner | Mumbai
Pallavi Agarwal Associate | Mumbai

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The Digital Personal Data Protection Act, 2023 is reshaping how the hospitality industry handles guest data. With penalties of up to INR 250 Crores for non-compliance, it’s time for hotel operators, owners and other stakeholders in the hospitality industry to act fast. But who exactly is responsible for guest data under the new law?

This article, co-authored by Sujjain Talwar, Co-founding Partner and Pallavi Agarwal, Associate titled, “Navigating Data Privacy in the Hospitality Industry: Insights on Compliance with the DPDP Act” breaks down the crucial roles of data fiduciaries and data processors in hotel operations. Whether you’re managing a hotel or owning one, understanding your data responsibilities is key to avoiding legal risks and protecting your brand.

From clear guest consent to robust security measures, discover what you need to do to stay compliant and safeguard customer trust in this increasingly data-driven world.

Read the detailed article here

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