News & Media 24th Jan 2020

New Consumer Protection Act: Why businesses need to be prepared for greater risk exposure

Authors

Stella Joseph Partner | Mumbai

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The Government of India has introduced various consumer-centric initiatives with businesses now increasingly being at the receiving end of consumer-centric actions and notices from the authorities. Set against this context, this article highlights the new Consumer Protection Act, 2019 (CPA) (which is set to be notified) and – more importantly- what corporate India needs to be mindful of.

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