Articles 10th Jul 2025

DPDP Act and the hotel industry: Legal risks and what hotels must know

Authors

Sujjain TalwarPartner | Mumbai
Pallavi AgarwalAssociate | Mumbai
Tim de SousaManaging Director | FTI Consulting

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From the point of reservation through to post-checkout engagement, hotels are responsible for managing significant volumes of personal data. Ensuring compliance with data privacy regulations is no longer just about ticking legal boxes; it’s about building trust in an increasingly privacy-aware market.

In this article titled “DPDP Act and the hotel industry: Legal risks and what hotels must know” published by ET Hospitality World, Sujjain Talwar, Co‑founding Partner, and Pallavi Agarwal, Associate at Economic Laws Practice (ELP) together with Tim de Sousa, Managing Director, FTI Consulting, outline key practical measures that hotels can adopt to enhance their readiness for data privacy compliance.

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