News & Media 7th Dec 2023

App fiasco: Bank of Baroda tells branches to retrieve consent forms

Authors

Mukesh Chand Senior Counsel | Mumbai

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Our Senior Counsel Mukesh Chand talks to Shayan Ghosh from LiveMint in the article “App fiasco: Bank of Baroda tells branches to retrieve consent forms”  about a recent story where Bank of Baroda is trying to trace the paper trail behind a scandal where some employees allegedly created false app sign-ups using random mobile phone numbers. The bank has asked branches to produce customer consent and registration forms for signing up on the Bob World app and changing phone numbers.

Tune into the full story for Mr. Chand’s views