News & Media 11th Jul 2025

Spoiled milk and rotten promises: Q-comm firms’ hygiene lapses threaten FMCG brand ties

Authors

Sweta RajanPartner | Mumbai

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The quick commerce boom is facing a backlash, with big FMCG brands in the country becoming increasingly cautious about partnering with the leading players due to their repeated instances of consumer norm violations and hygiene breaches. Regulatory raids have uncovered alarming practices at quick commerce dark stores operated by players like Zepto and Blinkit, including the sale of adulterated and expired products.

Against this backdrop, Our Partner Sweta Rajan speaks to Mansi Jaiswal from Storyboard in an insightful article, “Spoiled milk and rotten promises: Q-comm firms’ hygiene lapses threaten FMCG brand ties”.

Ms. Rajan, mention that, Several brands are strengthening contracts with distributors to enforce stricter clauses on brand safety, expiry compliance, inventory rotation, and clearly defined regulatory responsibilities.

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